𝗣𝘂𝗿𝗴𝗲 𝗣𝗿𝗼𝘀 - 𝗣𝗲𝘁 𝗪𝗮𝘀𝘁𝗲 𝗥𝗲𝗺𝗼𝘃𝗮𝗹

𝗧𝗲𝗿𝗺𝘀 𝗼𝗳 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 & 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗔𝗴𝗿𝗲𝗲𝗺𝗲𝗻𝘁

𝗟𝗮𝘀𝘁 𝗨𝗽𝗱𝗮𝘁𝗲𝗱: [12.27.2025]

𝟭. 𝗜𝗻𝘁𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻 & 𝗛𝗼𝘄 𝗜𝘁 𝗪𝗼𝗿𝗸𝘀

Welcome to Purge Pros! By booking a service and providing your credit card, you agree to these terms. We offer two main ways to serve you:

🐶 Recurring Plans: You get our lowest "Per Visit" rate in exchange for a consistent spot on our route.

🚛 One-Time Scoops: Premium, on-demand service with no commitment.

𝟮. 𝗥𝗲𝗰𝘂𝗿𝗿𝗶𝗻𝗴 𝗦𝗲𝗿𝘃𝗶𝗰𝗲: 𝗧𝗵𝗲 𝗦𝘁𝗮𝗿𝘁-𝗨𝗽 𝗣𝗵𝗮𝘀𝗲

If you are starting a new weekly or bi-weekly schedule, your yard likely needs a "baseline" clean before maintenance pricing begins.

🧹 The Initial Cleanup: This is a separate fee from your recurring rate. It brings your yard up to standard.

💰 Initial Pricing: $39.99 (Covers the first 30 minutes of labor) + $1 per minute for any time after that.

📏 Yard Size: Standard pricing assumes a 1/8-acre backyard. Larger yards or 6+ dogs may vary.

✅ Transition: Once this initial heavy scoop is done, your lower quoted "Per Visit" rate takes over!

𝟯. 𝗢𝗻𝗲-𝗧𝗶𝗺𝗲 𝗦𝗰𝗼𝗼𝗽 (𝗡𝗼 𝗖𝗼𝗺𝗺𝗶𝘁𝗺𝗲𝗻𝘁)

Just need us once? No problem. Because this is a specialized trip, it is billed differently than recurring services.

💳 The Deposit / Base Rate: We require a $89.99 deposit to book this service. This covers the first 30 minutes of labor.

⏱️ Overage: If the cleanup takes longer than 30 minutes, additional time is billed at $1 per minute.

🚫 Exclusions: One-time scoops are not eligible for coupons, free scoop offers, or recurring discounts.

𝟰. 𝗣𝗿𝗼𝗺𝗼𝘁𝗶𝗼𝗻𝘀, 𝗙𝗿𝗲𝗲 𝗙𝗶𝗿𝘀𝘁 𝗦𝗰𝗼𝗼𝗽 & 𝗔𝗻𝘁𝗶-𝗔𝗯𝘂𝘀𝗲 𝗣𝗼𝗹𝗶𝗰𝘆

We sometimes waive the Initial Cleanup fee (a "Free First Scoop") to welcome new, long-term clients. This is a gift worth $89.99+ that we offer in good faith.

🎁 Eligibility: Limit one per customer. Valid for Recurring Plans only.

🤝 The Agreement: This discount is conditional on your intent to stay. It requires completing at least 4 recurring paid visits.

🔙 The "Clawback" (Early Cancellation): If you cancel service or remove your card before your 4th paid visit, the promotion is voided. You will be retroactively charged the standard One-Time Scoop Rate.

💸 Clawback Pricing: You will be billed $89.99 (for the first 30 mins) + $1/min for any time strictly related to that first initial scoop.

🛡️ The Loophole Protection: You cannot claim "dissatisfaction" to bypass this charge unless you followed our Satisfaction Guarantee (see Section 9) and gave us a chance to fix it first.

𝟱. 𝗣𝗮𝘆𝗺𝗲𝗻𝘁 𝗧𝗲𝗿𝗺𝘀: "𝗣𝗮𝘆-𝗢𝗻-𝗧𝗵𝗲-𝗪𝗮𝘆"

To keep prices fair and admin costs low, our system is automated.

💳 Card on File: Service requires a valid credit/debit card on file.

⏱️ Timing: Payment processes automatically on the day of service when our tech is "On The Way" to your home.

🛑 Declines: If the charge fails while we are en route, we will try to contact you. If payment isn't fixed before arrival, we must skip the visit. A $10 Trip Fee may apply, and service is paused until the balance is cleared.

𝟲. 𝗦𝗸𝗶𝗽𝘀, 𝗥𝗲𝘀𝗰𝗵𝗲𝗱𝘂𝗹𝗲𝘀 & 𝗧𝗵𝗲 "𝗔𝗰𝗰𝘂𝗺𝘂𝗹𝗮𝘁𝗶𝗼𝗻" 𝗙𝗮𝗰𝘁𝗼𝗿

Recurring pricing works because we are maintaining a clean yard. If you skip a week, the waste piles up, doubling our work next time. To be fair, we have 3 types of skips:

✈️ A. The "Zero-Waste" Vacation Skip (Free) If your dogs are boarded/kenneled, there is no poop!

✅ Notify us 24 hours in advance.

✅ You are not charged.

🌩️ B. The "Weather" Skip (Purge Pros Initiated) If we cancel due to dangerous weather (Lightning, Flooding, Extreme Cold):

✅ You are not charged.

✅ We will try to reschedule, or simply pick up the extra accumulation next time at no extra cost.

🏠 C. The "Convenience" Skip (Client Initiated) If dogs are home but you skip a visit, waste accumulates.

⚠️ Twice-Weekly Clients: Max 2 consecutive skips allowed.

⚠️ Weekly Clients: Max 1 skip allowed.

⛔ Bi-Weekly Clients: NO convenience skips allowed. (Skipping a bi-weekly creates a month of buildup, which is too heavy for maintenance rates).

⚖️ D. The Consequence: "The Reset Fee" If you exceed these limits or skip a Bi-Weekly service, the next visit is no longer a "maintenance" scoop. It becomes a heavy cleanup. 💰 Reset Pricing: The visit is billed as an Initial Cleanup ($39.99 deposit covering the first 30 mins + $1/min for additional labor).

𝟳. 𝗔𝗱𝗱-𝗢𝗻𝘀: 𝗦𝗮𝗻𝗶𝘁𝗶𝘇𝗶𝗻𝗴 & 𝗗𝗲𝗼𝗱𝗼𝗿𝗶𝘇𝗶𝗻𝗴

We use Wysiwash (hospital-grade, safe for pets) to kill bacteria and smells.

🌡️ Temperature Rule: We only apply this when temps are above 50°F (10°C).

💧 Requirements: We need access to a working water spigot.

⛅ Weather Billing: If it’s too cold to spray, you won't be charged for the add-on portion of your bill.

𝟴. 𝗔𝗰𝗰𝗲𝘀𝘀 & 𝗢𝗯𝘀𝘁𝗿𝘂𝗰𝘁𝗶𝗼𝗻𝘀

We can't clean what we can't see (or reach)!

🌿 Tall Grass: If grass is over 6 inches or leaves are piling up, we will do our best to clean what is visible. A $10 Obstruction Fee may apply if it significantly slows us down.

🔒 Locked Gates/Aggressive Dogs: If we can't enter safely, the visit is skipped but charged full price to cover our time and fuel.

𝟵. 𝗦𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻 𝗚𝘂𝗮𝗿𝗮𝗻𝘁𝗲𝗲

We stand behind our work!

📸 The Rule: Unhappy? Send us a picture within 24 hours.

✨ The Fix: We will return to re-clean the area for free within 24 hours.

💸 The Refund: If we still can't fix it after the re-clean, we will refund that visit. (Refunds are only issued after we are given a chance to fix the work).

𝟭𝟬. 𝗛𝗼𝗹𝗶𝗱𝗮𝘆𝘀

We take a break on major holidays (New Year’s, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas).

📅 Service is paused or rescheduled.

✅ You are never charged for holiday cancellations initiated by us.

𝟭𝟭. 𝗖𝗵𝗮𝗻𝗴𝗲𝘀 𝘁𝗼 𝗧𝗲𝗿𝗺𝘀 & 𝗣𝗿𝗶𝗰𝗶𝗻𝗴

We try to keep things consistent, but inflation and business needs happen. We reserve the right to modify these terms or adjust pricing at any time.

📢 Notice: We will never spring a price hike on you. We will notify you (via Email or Text) in advance of any rate changes.

✅ Agreement: Continued use of our service after an update constitutes acceptance of the new terms.

𝟭𝟮. 𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗨𝘀

Purge Pros

📧 Email: [email protected]

📱 Phone: 317-961-5865 (Call or Text)

📱 Phone: 317-699-7667 (Call or Text)