Privacy policy

Terms of Service

Last Updated: 03/08/2025

Agreement to Terms

By accessing or using the services provided by Purge Pros (“Company”, “we”, “our”), including our pet waste removal and junk removal services, you agree to comply with and be bound by the following terms and conditions. If you do not agree, please do not use our services.

Services Provided

We provide pet waste removal and junk removal services in Indiana. By using these services, you acknowledge that certain factors, such as weather, lawn conditions, and other unforeseen circumstances, may affect service quality or availability.

Client Responsibilities

Access: You must ensure that gates, yards, and access points are clear and unlocked at the time of service.

Obstructions: If we encounter high grass, unraked leaves, sticks, or grass netting, we may be unable to provide full service. Grass netting must be removed prior to our arrival.

Trampolines: If waste is located under a trampoline, please move the equipment before our arrival.

Gates: We always secure gates after service. If we cannot access your yard due to a locked gate, an invoice will still be sent, and the service will be rescheduled.

Billing and Payment

Initial cleanups are billed separately from the first service fee.

Monthly services are billed on the first of each month.

Payments are non-refundable. If service is canceled, we will continue to provide service for the remainder of the paid month.

Missed or Rescheduled Services

If service cannot be performed due to the client’s responsibility (e.g., locked gate, obstructions), the client will still be billed for that visit.

If service falls on a holiday, it will be rescheduled, and any accumulated waste will be removed during the next visit.

Privacy Policy

Your personal information is handled in accordance with our Privacy Policy. We use the data we collect to provide services, improve our offerings, and send you relevant communications.

Liability

Purge Pros will not be held responsible for any damages to property that are pre-existing or occur due to client negligence. We reserve the right to suspend or terminate services if safety concerns or repeated issues arise.

Modifications to Terms

We may update these terms at any time. The updated terms will be posted on our website. Your continued use of the services constitutes acceptance of the updated terms.